Privacy Policy
Last updated: 7.11.2025
This Privacy Policy explains how we collect, use, store, and protect your information when you use our trading services, mobile application, and related products (“Services”). By using the Services, you agree to this Policy.
1. Information We Collect
We may collect the following categories of data:
1.1. Account & Verification Data (Name, Contact information, Wallet details, Trader ID, Verification documents, and KYC information (where required).
1.2. Device & App Data (Device model, OS, and app version, Technical logs and diagnostic information, Push/SMS content related to UPI deposits strictly for processing and matching transactions).
1.3. Transaction Data (Token purchases and sales, Balance details and historical activity, Transaction metadata used for matching orders (amounts, timestamps, UTR, human-hash, etc.)
2. How We Use Your Information
We use your data to:
- Provide access to trading features and token operations
- Validate deposits and process token sales
- Match transactions with orders
- Prevent fraud, abuse, and unauthorized activity
- Improve system stability, routing accuracy, and user experience
- Comply with legal or regulatory requirements where applicable
- We never sell personal data to third parties.
3. How We Store & Protect Data
We apply strict security controls to keep your information safe:
- Secure infrastructure and controlled access
- Multi-layer protection of balances and wallet activity
- Continuous monitoring for suspicious behavior
- Access to sensitive data is logged and requires internal authorization
- Your funds and information are always handled with bank-level security standards.
4. Data Sharing
We may share certain data only in the following cases:
- With internal systems required to process transactions
- With service providers necessary for infrastructure and security
- When required by applicable law or valid legal request
- With your explicit consent
- We never share UPI notifications or personal transaction data with third parties for marketing or analytics.
5. Your Rights
Depending on your region, you may have the right to:
- Access your stored data
- Request corrections
- Request deletion (where legally possible)
- Withdraw consent to optional data processing
- Contact our support regarding privacy questions
6. Data Retention
We retain data only for as long as required:
- To provide the Services
- To meet legal and regulatory obligations
- To resolve disputes, prevent fraud, or enforce policies
- When data is no longer needed, it is securely deleted.
7. Updates to This Policy
We may update this Privacy Policy from time to time.
Significant changes will be communicated directly in the app or via email.
8. Contact Us
If you have questions about this Privacy Policy or your data, please contact our support team.
